We operate in accordance with OSH Regulations (WA) 1996 4.52 and AS3533 – 1997/AS3533.4-2005. All our bouncy castles have built in rain and sun covers. All our bouncy castles are safe to operate in the rain, however they will get slippery. Children will get wet going in and out of the bouncy castle if it is raining. We install your bouncy castle in all-weather except in severe rain, severe lightning, severe thunderstorms & severe winds of more than 45 kms per hour. If the wind forecast during the time of your event is greater than 45 kms per hour we are required to cancel your booking and your payment will be refunded. If severe rain is forecast we are required to cancel your booking and your payment will be refunded. In accordance with regulations we are required to have a hazard and safety assessment done on each and every location where a booking is to be located, hence the maximum wind forecast is less than 45 kms per hour we are allowed to operate in at some locations such as, open public space, car parks, on hard surfaces, and others. If weather is severe we will liaise with you by phone to discuss the situation.
Please give us at least 48 hours’ notice of cancellation to receive full refund. We require the notice of cancellation by all forms possible – Emails, Phone Call, & Text. (Please be sure to text us on 0455 493 320 in order to get a full refund)